ISAM Home
ISAM Support
Document revision: 0.1 - 07/22/2003
http://asg.web.cmu.edu/isam/support
1.0 Introduction
2.0 Documents
2/13/2004 - The Windows Plans were migrated to the sharepoint server.
07/01/2003 -
Discovery Proposal
10/27/2003 -
Consultants Assignments
10/30/2003 -
Proposed Change Process
07/22/2003 -
Software Distribution Assignments
06/30/2003 -
3rd level Support
06/17/2003 -
What is good Support?
06/17/2003 -
What is the role of primary vs. secondary consultants?
06/17/2003 -
Support Meeting - 6/3
06/17/2003 -
Draft: What is support?